Appointment Terms & Conditions
Appointment Terms & Conditions
Booking & Confirmation
All appointments must be booked in advance and are subject to availability. Your appointment is confirmed only upon receipt of the required deposit (Bridal/Travel Clients only) and confirmation email from Nourish & Glow Beauty.
Deposits & Payment
A $100 non-refundable deposit is required to secure all Bridal & Travel appointments and will be deducted from your final service total. Full payment is due on the day of service and can be made via cash (preferred) or bank transfer.
Cancellation Policy
Bridal & Wedding Services: Cancellations must be made at least 3 months prior to your appointment date.
Regular Services: We require at least 48 hours notice for cancellations or rescheduling. Cancellations made with less than 48 hours notice will result in forfeiture of your deposit.
Late Arrivals
If you are running late, please send a text or call to notify. Arriving any later than 10 minutes will unfortunately cut into appointment time and a full application may not be completed. Recommended to arrive 5-10 minutes prior to booking in order to find park etc. as appointments usually run back-to-back.
Travel
Travel bookings must be made through direct inquiry, not through the online booking system. Mobile bookings will incur a personalised travel fee starting at $50, and may vary depending on the time, distance and conditions of travel to the location. Mobile bookings will not be granted if there are other bookings on the same date.
Bridal Bookings
Bridal bookings must include a minimum of 4 people per party (or the fee equivalent). If the booking is altered and group numbers are deducted once the deposit has been paid, the outstanding amount will remain the same. Any changes in location will alter the travel fee + time required to complete the booking. Dates are not reserved or held unless a deposit has been made.
Surcharges
Public Holiday & Sunday Surcharge: $10 per service
Client Responsibilities
Any sensitivities or allergies must be noted at the time of booking the appointment so preparations can be made. Client must arrive with clean skin, free from makeup. Vanessa will not be liable for any consequential damages caused due to any clients' failure to inform her of any known conditions. Vanessa reserves the right to refuse service to anyone showing signs of infectious conditions or anyone that displays inappropriate, aggressive or violent behaviour.
Illness
If you are suffering from any flu-like symptoms, please notify me and we can reschedule your appointment, do not show up to your appointment. We reserved the right to refuse service to anyone presenting flu-like symptoms as this can greatly affect our business.
Specialised Products & Non-Inclusions
Any specialised product will be provided by the client, or at the clients' expense on top of the general service fee. The following extra tasks are not included in the general service: Tattoo cover up, evening out uneven sunburn/tan, fixing skin peeling, providing partial makeup eg. eyes/base only, touching up someone else's work, starting on a half-face of makeup.
Skin Sensitivity & Allergies
Please inform us of any skin sensitivities, allergies, or medical conditions prior to your appointment. We recommend a patch test for clients with sensitive skin or known allergies. Nourish & Glow Beauty is not liable for any adverse reactions to products used during services.
Service Expectations
We strive to provide exceptional service and results. However, individual results may vary based on skin type, condition, and aftercare. Please communicate your preferences and concerns during your consultation.
Photography & Social Media
We may photograph our work for portfolio and social media purposes. Please let us know if you prefer not to be photographed or tagged on social media.
Children & Guests
For the comfort and safety of all clients and because we are a very small studio, we ask that children and additional guests do not accompany you to your appointment unless they are receiving services or they are you +1 for your Makeup Trial.
Changes to Terms
Nourish & Glow Beauty reserves the right to update these terms and conditions at any time. Clients will be notified of any significant changes.
Contact Us
If you have any questions about our appointment terms and conditions, please contact us before booking your appointment.
By booking an appointment with Nourish & Glow Beauty, you acknowledge that you have read, understood, and agree to these terms and conditions.