Shipping Policy

🍃 Thoughtfully packed with eco-conscious packaging wherever possible.

Last updated: September 2026

Thank you for supporting Nourish & Glow Holistic Beauty. Every order is lovingly packed from our Barham, NSW store with the same care we'd give if you were shopping with us in person. We aim to make your delivery experience as smooth and thoughtful as the products inside.

Packing & Dispatch

Orders are typically packed and dispatched within 1–3 business days.

Orders placed on weekends or public holidays will be packed on the next business day. During sales, special events or holiday periods, dispatch may take a little longer, but we'll always work to get your order on its way as quickly as possible.

Once your parcel has been dispatched, you'll receive a tracking email so you can follow its journey.

Shipping Costs

Shipping is calculated at checkout based on the weight and destination of your order.

• Free Standard Shipping is available on eligible Australian orders over $130.

• Local Pickup is available from our Barham store.

• Some larger or heavier items, including 1L shampoo and conditioner bottles, require additional postage due to their size and weight. Any additional shipping costs will be clearly shown at checkout before payment.

Estimated Delivery Times

Once your parcel has been dispatched, estimated delivery times are:

Shipping Method	Estimated Delivery
Standard Shipping	2–8 business days
Express Shipping	1–4 business days*

*Delivery estimates are provided by Australia Post and may vary, particularly for regional and rural areas.

Fragrance Orders

Some fragrance products are classified as Dangerous Goods for transport. Where required, these items may travel via road transport rather than Express Air services, which can result in slightly longer delivery times. We'll always use the most appropriate shipping method to ensure your order arrives safely.

Local Pickup

Prefer to collect your order in person? We'd love to see you.

Pickup is available from:

Nourish & Glow Holistic Beauty
26A Murray Street
Barham NSW 2732

We'll send you an email as soon as your order is ready for collection.

If Something Goes Wrong

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If your parcel arrives damaged, faulty or you've received the wrong item, please contact us as soon as possible at hello@nourishandglowbeauty.com.au.

Where possible, please include photos of:

• the product

• the packaging

• the shipping label

We'll work with you to resolve the issue as quickly as possible.

Lost or Delayed Parcels

Once your order has been handed to Australia Post, delivery is managed by the carrier. If your parcel appears delayed or goes missing, please reach out and we'll happily help lodge an enquiry and assist however we can.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order.

If a parcel is returned to us due to an incorrect or incomplete address, additional postage may be required before it can be resent.

Questions?

If you have any questions about shipping, your order or choosing the right delivery option, we're always happy to help.

Email: hello@nourishandglowbeauty.com.au

Thank you for supporting our small business. Every order means the world to us, and we can't wait for your Nourish & Glow parcel to arrive at your door. 

From our little store in Barham to your doorstep—thank you for supporting small business.